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Stakeholder Support Officer
  • $83,223 per annum + superannuation
  • Full time, 1 year Fixed term contract
  • Melbourne

About the role

Medical Panels has a critical role in the WorkCover dispute resolution process. An individually constituted Medical Panel supports the fair and timely resolution of medical disputes.  A panel of doctors are appointed by the Convenor from the list of 250 specialist medical practitioners.  The panel provide final and binding opinions and reasons in relation to medical questions referred under the Victorian Workers’ Compensation legislation and the Wrongs Act 1958.

Referrals can be made by the Accident Compensation Conciliation Service, the Courts, WorkCover agents, and self-insurers.

The office of the Convenor consists of the Convenor, three Deputy Convenors, and employees provided by WorkSafe Victoria to support the operations of the organisation.

Reporting to the Director, Medical Panels, the Stakeholder Support Officer is responsible for providing high level, confidential, executive support services to the Director, the Convenor, the Deputy Convenors and the Management team. This role will also be responsible for: 

  • Engaging with key internal and external stakeholders to provide prompt delivery of accurate information and services
  • The production of high quality correspondence, presentations and reports on behalf of the Convenor and Director for internal and external presentation
  • Time management of the Director and Convenors daily schedule including phone, email, meetings and travel arrangements
  • The provision of secretariat support to Leadership meetings including coordination of papers, minute taking and action items 

Please ensure you take a look at the Position Description provided for additional information on accountabilities for this role.

About you

You will have substantial administration experience providing high level support and coordination at a Director and/or Senior Leadership team level.  You take pride in your ability to work within a dynamic environment and can prioritise and organise yourself and those around you.  You are a team player who is not afraid to ask questions and take initiative when required. Additionally you will possess:

  • Highly developed communication and personal skills with the ability to build strong relationships across all levels of the organisation
  • Proven level of initiative along with excellent prioritisation and organisational skills
  • Extensive experience with diary management, system administration and responding to correspondence
  • Proven ability to work with limited supervision in a fast paced environment
  • Demonstrated experience in the preparation of agendas, minutes, reports and presentations
  • Intermediate/advanced skills in all Microsoft Office products (Word, Excel, Outlook, MS Teams & PowerPoint)

Working with Us

We pride ourselves on being a great place to work and offer flexibility to facilitate work/life balance. People who are seeking part-time or job share arrangements are encouraged to apply.

What’s next?

Applications close 11:00pm Sunday 30th January 2022. Click the link to apply, and join us in making a difference to Victorian lives.

Only people with the right to work in Australia may apply for this position. You may be required to undergo a National Police Check (and Medical Assessment) as part of the recruitment process.

Candidate screening may take place prior to the advertisement closing, so get your application in.

For further enquiries please contact Talent Acquisition Specialist, Sangeeta Devaraj via email

About Us

WorkSafe Victoria plays a critical role in the lives of Victorian employers and workers - as the state’s health and safety regulator and as the manager of Victoria’s workers compensation scheme. In both capacities, employers and workers are at the heart of our service.

Our aim is to keep all workplaces healthy and safe, and to deliver high quality care and treatment when workers are injured.

Our future

Like wearing a seatbelt or putting on sunscreen, “prevention-led” thinking will become automatic every time Victorians step into the workplace.                                                                              

WorkSafe are striving to build a diverse workforce that reflects the Victorian community we serve. We value people from all backgrounds, generations, cultures, genders and outlooks.  We want to hear your experiences, and we are seeking for you to be part of our purpose, to reduce harm and to improve outcomes for injured workers.

Important Information 

WorkSafe is committed to providing and maintaining a working environment which is safe and without risks to health consistent with WorkSafe’s obligations under the Occupational Health and Safety Act 2004 (OH&S Act).

Therefore, there is a requirement that all WorkSafe employees be fully vaccinated against COVID-19 in order to undertake duties outside of their homes (unless a medical exemption applies).

To meet its obligations under the COVID-19 Mandatory Vaccination (Workers) Directions and the OH&S Act, WorkSafe will request vaccination information or evidence of an exemption in the pre-employment stage.

Inability to provide this may impact your subsequent employment with WorkSafe.

Job Ref: SD000154
Submitted: 14-01-2022

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