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Program Officer
  • $123,435 per annum + superannuation
  • Full Time, Permanent role
  • Melbourne

About the role

Medical Panels has a critical role in the WorkCover dispute resolution process. An individually constituted Medical Panel supports the fair and timely resolution of medical disputes.  A panel of doctors are appointed by the Convenor from the list of 250 specialist medical practitioners.  The panel provide final and binding opinions and reasons in relation to medical questions referred under the Victorian Workers’ Compensation legislation and the Wrongs Act 1958.

Referrals can be made by the Accident Compensation Conciliation Service, the Courts, WorkCover agents, and self-insurers.

The office of the Convenor consists of the Convenor, three Deputy Convenors, and employees provided by WorkSafe Victoria to support the operations of the organisation.

Reporting to the Director, Medical Panels, the Program Officer, is responsible for the development and management of Medical Panel’s panel member recruitment, quality improvement framework, training services, performance evaluations and client satisfaction. This key leadership role will support the Convenor of Medical Panels and the Director to ensure that there are a sufficient number of Panel Members appointed to the list of Medical Practitioners by the Governor in Council to support the fair resolution of compensation and personal injury disputes.  Key accountabilities of this role include: 

  • Development and implementation of a Quality Improvement and Training Development Framework
  • Develop and implement processes for training and continuous professional development of Medical Panel members
  • Lead the medical practitioner recruitment process ensuring diversity and gender inclusion 

Please ensure you take a look at the Position Description provided for additional information on accountabilities for this role.

About you

You will have significant experience in a government agency with a postgraduate tertiary qualification in professional vocational education, preferably at Masters Level.  You are highly organised with a proven capability of managing complex stakeholders.  You will also be able to demonstrate:

  • Extensive experience in managing bulk recruitment processes, compliance checking and induction training
  • Significant experience in operational program management, including the development, implementation and evaluation of educational programs
  • Highly developed interpersonal skills with the proven ability to engage and influence at senior levels across the organisation
  • Intermediate skills in Microsoft Office including Word, Excel, Outlook and Adobe

Working with Us

We pride ourselves on being a great place to work and offer flexibility to facilitate work/life balance. People who are seeking part-time or job share arrangements are encouraged to apply.

What’s next?

Applications close 11:00pm Sunday 30th January 2022. Click the link to apply, and join us in making a difference to Victorian lives.

Only people with the right to work in Australia may apply for this position. You may be required to undergo a National Police Check (and Medical Assessment) as part of the recruitment process.

Candidate screening may take place prior to the advertisement closing, so get your application in.

For further enquiries please contact Talent Acquisition Specialist, Sangeeta Devaraj via email

About Us

WorkSafe Victoria plays a critical role in the lives of Victorian employers and workers - as the state’s health and safety regulator and as the manager of Victoria’s workers compensation scheme. In both capacities, employers and workers are at the heart of our service. 

Our aim is to keep all workplaces healthy and safe, and to deliver high quality care and treatment when workers are injured. 

Our future 

Like wearing a seatbelt or putting on sunscreen, “prevention-led” thinking will become automatic every time Victorians step into the workplace.                                                                                           

WorkSafe is striving to build a diverse workforce that reflects the Victorian community we serve. We value people from all backgrounds, generations, cultures, genders and outlooks.  We want to hear your experiences, and we are seeking for you to be part of our purpose, to reduce harm and to improve outcomes for injured workers.

Important Information 

WorkSafe is committed to providing and maintaining a working environment which is safe and without risks to health consistent with WorkSafe’s obligations under the Occupational Health and Safety Act 2004 (OH&S Act).

Therefore, there is a requirement that all WorkSafe employees be fully vaccinated against COVID-19 in order to undertake duties outside of their homes (unless a medical exemption applies).

To meet its obligations under the COVID-19 Mandatory Vaccination (Workers) Directions and the OH&S Act, WorkSafe will request vaccination information or evidence of an exemption in the pre-employment stage.

Inability to provide this may impact your subsequent employment with WorkSafe.

Job Ref: SD000155
Submitted: 14-01-2022

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